Refund Terms

At Algotech Solution ("we," "us," or "our"), we strive to provide high-quality Information Technology (IT) services to meet your needs. We understand that there may be circumstances where you are not fully satisfied with our services, and we want to make the refund process as clear and straightforward as possible.

Please read our Refund Policy carefully to understand your rights and our obligations regarding refunds.

1. Eligibility for Refunds

   You are eligible for a refund if:

   • You have made a purchase of our services and are not satisfied with the quality or performance of the services provided.
   • You submit a refund request within 15 days from the date of purchase.

2. Non-Refundable Services

   Please note that the following services are non-refundable:

   • Any services that have been fully delivered and accepted by you.
   • Custom development or consulting services where work has already commenced.
   • Fees paid for domain names, third-party licenses, or other non-refundable third-party products or services.

3. Refund Process

   3.1 Requesting a Refund

   To request a refund, please contact our support team at info@algotechsolution.com within 15 days of your purchase. Your request should include:

   • Your name and contact information
   • The date of purchase
   • The service purchased
   • A detailed explanation of why you are requesting a refund

   3.2 Evaluation of Refund Request

   Once we receive your refund request, we will evaluate it based on the following factors:

   • Whether the request was submitted within the 15-day refund window.
   • The nature of the service provided and the extent to which it has been delivered.
   • Any issues or concerns you have raised regarding the service.

   3.3 Refund Decision

   We will notify you of our decision regarding your refund request within 10 business days of receiving your request. If your refund is approved, we will process the refund to your original method of payment. Please note that it may take additional time for the refund to appear on your statement, depending on your financial institution.

4. Partial Refunds

   In some cases, we may offer a partial refund if:

   • The service has been partially delivered or used.
   • A portion of the work has been completed but you are not fully satisfied.

   The amount of the partial refund will be determined based on the extent of the services provided and any costs incurred by us.

5. Changes to Services

   If you request changes or modifications to the services after purchase, any additional fees associated with those changes are non-refundable.

6. Exceptions

   We reserve the right to refuse a refund in cases where:

   In some cases, we may offer a partial refund if:

   • The refund request is made after the 15-day refund period.
   • The services were rendered in accordance with the agreed terms, and there were no substantial issues raised during the delivery.
   • There is evidence of misuse, fraud, or violation of our Terms and Conditions.

7. Contact Information

   If you have any questions or need further assistance regarding our Refund Policy, please contact us at:

   Email : info@algotechsolution.com